This privacy policy describes how Aladdin Wallet (herein known as "we," "us," or "our") gathers, uses, stores, and shares personal information provided by the user (herein known as "you" or "your") on our wallet application. We value your trust, and we believe that you should have full control over the privacy of your data. However, we will need to ask and store some of your information for us to do our job effectively and for us to serve you according to your needs.

The wallet application and this website is owned and operated by MC IT Solutions Group (hereafter referred to as MC IT). By visiting our website and accessing the information, resources, services, products, and tools we provide, the reader (hereafter referred to as You) understands and agrees to accept and adhere to this privacy policy.

We will protect your data's sensitivity and privacy to the best of our abilities, and we will refrain from sharing your personal details with any third party organization unless compelled to do so, and if we deem it necessary. Even within the Aladdin Wallet team, only those employees whose duties require access to your data will be granted access.

Should you not consent to our policy, we highly recommend that you refrain from availing of our services. Otherwise, your continual usage of our services and the mere fact that you have provided us with your personal information means that you consent to and agree with our privacy policy in its entirety.

We do not provide services to persons who are under the age of 18. Should you know of any person who is using our app whose age falls below 18, please inform us of the user so that we may perform the appropriate actions.

For the sake of those who are residing in countries that are under the European Economic Area (EEA), we created our policy to be consonant with the provisions in the General Data Protection Regulation (GDPR).

1. Data we collect

Upon signing up on our multi-crypto wallet, we collect information such as your mobile number and password. For your login and transaction security, we have also provided security measures such as two-factor authentication, facial recognition, fingerprint scanning, and personal identification number (PIN).

We also collect some information for other instances such as when you send us support queries and crypto listing request. We usually collect your name, email address, contact number, country of origin (for legal purposes), nature of query, information about your coin or token, and other similar information.

2. Uses of data

Any data we collect from you is crucial for us to provide you our wallet app services and features. We also need to store some information from you so that we'll be able to provide you top-notch support and security.

Aladdin Wallet is available in English, but we are planning to make our app available in different languages. For us to prioritize which language to translate first, we need to find out where the majority of our visitors come from. We also need to find out which functionality and features we need to add or improve in the near future.

We also need to collect some of your personal data for us to combat fraud and other illegal and criminal activities from being accomplished on or through our platform.

3. Information sharing

We may or may not share some of your data to third party organizations and companies affiliated with Aladdin Wallet. This is for us to provide you with our services to the best of our powers, and to streamline your crypto transactions.

We will never use your information to make profit in any way by sharing it with third party organizations and companies affiliated with Aladdin Wallet.

We may disclose some of your personal data with government officials, law enforcement officers, legal courts, and others if compelled by a court order or other similar legal procedures. We may also share some of your personal data with the aforementioned organizations or officials if we sufficient reason to believe that it will be done in accordance with our partner exchanges’ AML/KYC policies and with the country under which we are governed.

4. Data protection

While we can promise to protect your data to the best we can, we cannot guarantee the utmost security of your data, especially that hackers will stop at nothing to steal everyone's information and make a commission from it.

Please do not disclose your personal information on platforms and mobile applications which are not managed and owned by Aladdin Wallet, as others may be able to access and keep your information, and perform heinous and illegal activities on your behalf.

You may also request for your data to be removed from our databases. However, we may retain some of your personal information for us to comply with applicable laws, as well as to resolve future disputes.

5. General Data Protection Regulation

Should you be a resident of a country situated within the European Economic Area (EEA), we respect your right for the following, as stipulated in the General Data Protection Regulation:

  • The right to be informed
  • The right to access
  • The right to rectification
  • The right to be forgotten
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

6. Policy updates

We may update or revise our policy whenever we feel the need to do so, so we advise you to visit this page on a consistent basis. We also recommend that you follow our official channels to get updated with the latest news and updates regarding Aladdin Wallet.

Should you have further questions and concerns regarding our policy, please contact us through our support tab.